United Van Lines acquires personal information with the involvement of our Members
when preparing proposals and/or performing moves. We know that shippers care about how
we deal with information. Accordingly, we have implemented a Privacy Policy to protect
and govern the use of that information. United Van Lines (Canada) Ltd., and its Member
companies comply fully with the Personal Information Protection and Electronic Documents
Act.
First and foremost, we do not share the information received with anyone outside the
United Member Family, unless it is directly related to the move (for example, for
appliance servicing). If we do involve someone outside United they are given only the
information that is required for them to perform their part of the move. Within United,
identifiable information is processed and stored in a secure and confidential database
and is distributed only on a "need to know" basis for the smooth completion of your move.
For other purposes such as statistical analysis and marketing, only non-personally
identifiable information is utilized unless you specifically authorize the use of such
information. United and/or its Members will use information as needed for programs in
which you participate, such as the AIR MILES® Rewards Program, and for follow up contacts.
In addition, Loyalty Management Group, the AIR MILES program provider has its own stringent
Privacy Policy.
You may at any time ask that personally identifiable information not be used for the
foregoing purposes. In addition, you may at any time inquire to determine what information
we do have, and to request correction of any errors in it.
Our website collects no personal information, and "cookie" technology is not used.
If you have any questions about our Privacy Policy, please contact us at:
